THE PROCESS
Our process is simple and efficient
For well over a decade we have excelled in facilitating affordable settlement plans between overseas banks and their UK customers. Our success in this area led us to expand our services to banks and lenders here in the UK where we continue to offer the same level of expertise and dedication. We care about our clients and their client customers. We serve clients by genuinely caring about the customers they serve. Our services are personalised, but still scalable to accommodate the collection requirement of any size lender from corporate SME through to internationally renowned high street banks.
Step One
We send you a letter, email or SMS detailing your account situation and inviting you to get in touch with us.
Step Two
Get in touch. Everyone’s situation is different and we are here to help you work towards agreeing an affordable repayment plan based on your individual circumstances. You will have a single point of contact the whole time you are with us.
Step Three
Complete our budget calculator on our website (or we can email this to you if you prefer). This will help us to calculate what you can afford to repay based on your current financial situation.
Step Four
We work with you to agree a repayment solution which is affordable. We continue to support you throughout the repayment process and provide written confirmation when your debt has been cleared.